Shipping & Returns
What’s your return and exchange policy?
Returns are accepted within 14 days of receipt with a 20% restocking fee and shipping is at the buyer’s expense. Please email for a Return Authorization #. The refund (minus the restocking fee) will be processed within 48 business hours to the original form of payment.
What’s your return and exchange policy?
Returns are accepted within 14 days of receipt with a 20% restocking fee and shipping is at the buyer’s expense. Please email for a Return Authorization #. The refund (minus the restocking fee) will be processed within 48 business hours to the original form of payment.
Exchanges are accepted for items of the same value or higher, return and replacement shipping will be at the buyer’s expense.
What is my order number?
Your order # will be provided upon receipt of your order.
When exactly will I receive my order?
When exactly will I receive my order?
Orders received before 1:00 pm PDT will ship on the same business day, orders received after 1:00 pm PDT or on non-business days will ship on the following business day.
Can I cancel or change an order after I’ve placed it?
Cancellations and changes are accepted until 1:00pm on the scheduled day of shipping.
Can I cancel or change an order after I’ve placed it?
Cancellations and changes are accepted until 1:00pm on the scheduled day of shipping.
How do I make a return?
Returns are accepted within 14 days of receipt with a 20% restocking fee and shipping is at the buyer’s expense. Please email for a Return Authorization #. The refund (minus the restocking fee) will be processed within 48 business hours to the original form of payment.
How much does shipping cost?
Shipping is FREE ON ALL ORDERS!
How much does shipping cost?
Shipping is FREE ON ALL ORDERS!
Do you ship to P.O. boxes?
Yes!
Warranty
N/A
Aloha,
Kai